For referrers

Clients accepted

Our team see clients for DBT from the age of 16 years old.

While DBT is effective for clients at risk of harm to themselves, GlowDBT is a private practice and clients must be low to moderate risk. If clients are at high risk, they must be engaged with or case managed by a psychiatrist or public mental health team, who can manage medications and arrange for crisis support/admissions when required.

There are 4 options for a client to access our services:

  • Private fee paying

  • Medicare Benefits Schedule (Better Access) initiative - rebate claims are processed after full session fee is paid

  • Private Health - clients can submit a claim via their fund (only if applicable cover applies)

  • NDIS - plan and self managed

Please note: we do not bulk bill

Please contact our practice before referring under any other referral type

Referring your patient to us

Before preparing a referral to our practice:

  • Check that we are open to accepting new clients by visiting our Getting started page

  • Ensure that your patient is aware that they may have to wait to commence DBT at our practice

Who to refer to

Referrals do not need to be addressed to a specific clinician.

Please bear in mind that DBT assessments are quite often conducted by a different clinician than the client will see ongoing.

For this reason, we recommend addressing the referral to The Glow Centre.  

What is required

Referral letter

All referring doctors (GPs, psychiatrists and paediatricians) must provide a referral letter.

The Australian Government stipulates that a valid referral letter must include the following:

  • Date

  • Patient name

  • Patient symptoms or diagnosis

  • Number of sessions

  • Signature and provider number of referrer

 

Scroll down for referral course of treatment session numbers as set by Medicare.

​Re-referrals

When a client has used all sessions on their referral (eg. 6 sessions), they can request a re-referral letter for additional sessions under the current MHCP.  They do not need a MHCP review, as additional sessions can be referred for under the first MHCP.

  • GP mental health treatment consultation item (2713)

  • Standard GP consultation item number

  • Can be used as often as necessary

GP Mental Health Care Plans

GPs are to conduct a Mental Health Care Plan with their patient in order to activate sessions claimable under Medicare.

About Mental Health Care Plans (MHCP):

  • Is an assessment and treatment plan made by medical practitioner

  • Do not expire

  • Do not need to be reviewed or completed annually, unless a change of diagnosis occurs

  • It is not necessary to provide a copy of the MHCP to the therapist

MHCP reviews are not required for a re-referral for additional course of treatment (see above re-referral information).

  • Only need be conducted when there is a change in the patient's presentation

  • Can be done on an as needed basis

Referral process

The Australian Government's Better Access initiative allows for the following amount of rebateable sessions per calendar year (1st January - 31st December)

 

  • 10 x individual sessions

  • 10 x individual additional COVID sessions (available from 9 October 2020 until 30 June 2022)
     

The initiative stipulates that doctors refer for courses of treatment, meaning that all 20 sessions are not able to be referred for at once. 

See our table below outlining the referral process and when you need to go back to your doctor for a new referral letter.

Referrals and Medicare rebates website.png

More information about the Australian Government Better Access Initiative

can be found HERE

Click HERE to read the Better Access

fact sheet

Click HERE to read the MBS additional 10 session

fact sheet

Group sessions

The Australian Government's Better Access initiative allows for the following amount of rebateable sessions per calendar year (1st January - 31st December):

  • 10 x group sessions

The initiative stipulates that doctors refer for courses of treatment, meaning that all 10 sessions are not able to be referred for at once.  Your doctor can refer for 6 group sessions on the first referral, then the remaining 4 (you will need to see your GP to obtain a new referral letter for the remaining 4).

Please note that your referral must state how many sessions for individual and how many sessions of groups, alternatively, your doctor can write a separate referral for group sessions.

Communication and collaboration

This is how you can expect us to work with you:

  • Upon receipt of referral, our Client Relations Team will make contact with your patient within 48 hours to discuss our next DBT intake.

  • We will notify you once your patient has attended their first scheduled appointment, and advise the outcome of the assessment and the plan of DBT offered.

  • After 6 sessions, we will write to you to give a treatment update and recommend any additional course of treatment in order for you to consider preparing another referral.

  • After the next 4 sessions, we will again write to you with a treatment update.

  • If you have then recommended the client continue treatment, you may decide to refer for the additional 10 sessions under the MBS guidelines.  

  • We will then write to you at the end of that course of treatment.

We always welcome calls from referring doctors, we are only too happy to chat with you about your patient's course of DBT treatment.  We are results driven and greatly appreciate the opportunity to collaborate with our client's treating team in order to ensure the best possible all round care is provided to our clients.